AT&T warns of phishing attempts

AT&T has announced an increase in the number of “phishing” emails being reported among both its members and other Internet services. These emails attempt to obtain personal or account information by falsely posing as a reputable company and ask the recipient to reply by verifying your account information.

As general policy, AT&T does not ask members to supply or verify Member ID and/or password information in email communications.

While it is necessary to send members occasional email messages requesting updates to their personal or payment information, those requests will always direct the recipient  to a secure AT&T site, like the Member Center, that requires authentication by logging in to access account information and make changes. (Secure sites are designated by an ’s’ after the “http” in the address bar and a lock icon at the bottom of the screen.) AT&T will not ask for a reply to an email message with this information.

If such a request is received, do NOT reply to it and do NOT provide account information or password.

If there is have any doubt of a message’s authenticity, forward the email to scam@abuse-att.net.

More tips on how to identify and avoid phishing scams can be found at www.att.com/safety. Simply type the URL in your navigation bar.


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